Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

This voucher does not include transportation.

Please note that advance booking is essential when using this gift voucher and bookings are subject to availability. Bookings cannot be made until at least 48 hours after the voucher purchase date.

Voucher is not valid for special events (eg. Christmas Lunch, Mother's Day Lunch, or Valentine's Day Dinner) or private functions.

Kindly notify us at time of booking that this voucher is to be used, and present it to a member of staff on arrival. This voucher is non-refundable and no refund is available for part-use. Vouchers are valid until the date shown on the voucher and must be used in a single transaction. Bookings must check-in to Balgownie Estate prior to collect vouchers for Healesville Sanctuary, Four Pillars and Yarra Valley Chocolaterie & Ice Creamery.